Customer Testimonials
We have been dealing with Modern Chevrolet since we moved to Winston-Salem in the summer of 2021, and we have NEVER had a bad experience. Cory Bittle recommended that we talk to Monte Hall for our new vehicle needs because he knew that Monte was the right fit. Monte was AWESOME!!!!! We couldn't have asked for a better experience. Thank you Monte for being incredible.
I have bought 2 vehicles from this dealership in the past 2 years- one new, and one new and I can say my experience has been very positive with each purchase. They are professional, and very customer-centered; an overall great experience that I would recommend buying new or used cars from Modern Chevy!!
Very friendly and helpful. Did not buy the vehicle I went to buy. But after a very pleasant morning with salesmen and sales manager I purchased a different truck. 👍
The salesman Robby was phenomenal! We truly appreciated the exceptional service that was rendered to us. He was incredibly caring and ensured everything was perfect.
Had an excellent truck buying experience at Modern Chevrolet while picking out my new 2026 Colorado to replace my old 2008 model. Everyone I met was friendly and helpful, especially my salesman, Trey, who guided me through the entire process. This was the first brand‑new vehicle I’ve ever purchased, and he made it easy and stress‑free. Trey also helped me find a great replacement for my 2002 Trailblazer with a 2023 Traverse. I highly recommend stopping by and asking for Trey if you’re in the market for a vehicle.
Had an easy car buying experience here. Everyone was friendly and helpful. Would recommend to others.
Everyone at Modern Chevrolet Winston Salem is professional and exceppent to deal with. Jerrod, Steve, Darrin and Donovan made this process very simple. I highly reccommend them for your next vehicle purcahse!
Ryan was excellent to work with. He was quick and efficient in making my choice a sale final.
They say alot but i do not believe them i wishing never got my car there they say one thing but they do the other my deal was not good but had to get rid of my car tell people to stay away from this felership
Awesome Staff. TonyBullard and Shannon Castillo made everything painless. Shannon was awesome. Very respectful and helpful.
Everyone was extremely kind, informative, a pleasure to work with, and I felt well taken care of.
Very, very good experience starting with Internet Manager Lyrissa responding in a timely manner to my MANY emails and with complete answers, to Willie Guess who helped me with paperwork, and finally Jeffery Wood getting my order complete and triple checking for accuracy. Side Note, We moved from Miami to Winston-Salem in 1986 and bought a car from Willie almost 40 years ago !!!!. Rock on Willie ! Enjoyed our experience very much. THANKS
It was an uneventful process. I reached my desired outcome. Salesman was nice and facility was clean
My car buying experience was excellent from start to finish. The salesperson Mr. Guess was professional, knowledgeable.
Monte at modern was amazing and made shopping a breeze! I would recommend, go see Monte!
Everyone was very professional and helpful. Thank you for your continued support on keeping my vehicle road worthy
Purchase was smooth from start to finish. We had only planned to stop by to look at what the dealership had on the lot. Luckily for us, they had exactly what we were looking for. Diane was our sales lady and she was very easy to work with. The team at Modern Chevrolet took excellent care of us!
A great place to shop for a new car. Everyone is very helpful and understanding
Everyone was very kind. They helped out when we had questions. Offered us drinks as well
Definitely recommend Modern Chevrolet. Very willing to negotiate with buyer while being in a relaxed atmosphere. In particular, salesman Ryan Russell was very professional and a pleasure to work with.
Monty Hall was fantastic, it was the best car purchasing experience I have ever had
This is my 4th vehicle from Modern Chevy. My new 2026 Suburban amazing. Thanks to Tony and Steve for helping me with the process. Highly recommend!
Great service and great people to work with. Great selection of vehicles. Service department is high tech
Steve Gledhill was great to work with from the quote process to vehicle delivery on our 2026 Chevrolet Traverse Community Response Team Vehicle.
We had a lot of fun buying a vehicle from modern Chevrolet. Very professional and nice people! Marco was a great sells person!!
Awesome. Great service and atmosphere. Did all my paperwork online. Was only at dealership for less than an hour. Will definitely buy from them again
They doing great work to show me all the options I have get more features on my new vehicle Thanks to Diana for the service
My car buying experience met my expectations, it was a very easy transaction. The extra routine service and state inspection is a definite plus,
Willie Guess is the best car salesman in America! He is right on time and Amazing
Jerrod was phenomenal throughout the custom build process of a Z71 Suburban. He spent time with me selecting all the features desired and keep me updated on delivery timelines as well as modification installation.
Wonderful buying experience! Most efficient dealership I’ve ever dealt with! Everyone was extremely nice
Went in and was met by great customer service from the time I stepped in the door, throughout the finding a vehicle with the salesman, all the way to closing the deal on a new truck and driving it home. Great place with amazing people!
Excellent dealer! They were up front and honest with me the whole time. They walked me through the process, were knowledgeable, and friendly.
Larissa and Monte were wonderful to deal with! They really worked hard to get me the best deal and get me in and out in a timely manner. I appreciate all they did to help me!
Great dealership and the staff is second to none! They went above and beyond! Thank you!!
Great dealership. I would highly recommend them for your next vehicle purchase. Always great to deal with.
Mr. Barton has been great to work with during my search for a new car! Highly recommend him and his team.
Great organization that understands the value of a customer. I would highly recommend Modern Chevrolet of Winston Salem.
The people were wonderful. The only complaint I have is there was no floor mats in the car. I don’t know if this is normal but I feel like there should be be floor mats and nice ones too!!!
No problems gave me estimates for everthing I wanted done and I decided which ones to go with also beautiful waiting arrea with freebies to make the wait a little more pleasant
Just problems with small things. When I was going to the dealership I called about a truck and after driving a hour was told the truck was sold. I think they should have texted me to let me know.
When I called I talked to one person and thought that’s who I was going to be dealing with but I got passed over to another sales representative when I got there.
I bought another truck and due to an emergency I could not pick the truck up on Friday. When I went to pick it Saturday afternoon it had ... Read More DealerRater - Dec 2, 2025
the people were very friendly and helpful and tried to make the experience as pleasant as possible..........
Bought my wife a new Tahoe. Ryan Russell was our sales rep. I can’t say enough great things about Ryan! I’ve bought multiple cars over the last 25 years and Ryan was by far the best salesman I’ve ever worked with. He was the paragon of a no pressure salesman. He took plenty of time to answer every question that we had. I will seek out Ryan Russell the next time we buy a new car!
I had an excellent experience at Modern Chevrolet of Winston-Salem—professional service, great communication, and a team that truly went above and beyond to take care of me.
It has chauffeur if you want to go somewhere while waiting nearby.Free drinks too.
Roderick was great to work with! He answered all my questions patiently went through all the features of my new truck. Went above and beyond to make sure I got the best deal I could. Customer service was spot on.
Sold us the car the way we wanted to buy it. Much appreciated by all involved.
I am a loyal customer of Modern Chevrolet. Always have the best sales and service experience!!!
Monte was awesome as the rest of the staff purchase was easy and no hassle
Our salesman went out of his way to help us with our recent purchase . We were very satisfied.
Monte was great. They were very attentive to making my purchase go thru. I love my dirty Max suburban.
Great service from everyone working in the service department , tires ride very nice , very happy
Modern Chevrolet had the best round pricing and their sales team came together to make the purchase happen! Communication with excellent as well! I would definitely buy another vehicle from modern Chevrolet!
Excellent experience. Respectful and knowledgeable employees. I had questions and they were all answered. Recall exam took longer, but I understand why.
My vehicle was left for what I felt was a decent amount of time to complete a transmission service, 2 tires and an issue with the ignition switch. After almost a week I stopped in a day early to find out that nothing been completed and my vehicle wouldn't be ready on the agreed upon date. I was told a part would have be ordered to repair the ignition switch issue. I returned to have the ignition switch issue fixed. The dealership was not able to correct the issue, they explained the replacement part was faulty. I took the vehicle ... Read More DealerRater - Nov 5, 2025
Everyone was nice respectful the showed me a video about the troubles of my car everything was great I will return.
Was in and out about an hour. Check in still seems slow and unorganized. Better experience than the last couple of times I was there
Close to home excellent dealership and service department. Excellent service technician and service writers. Very clean
Did not install stuff that we were charged for so I think we should get reimbursed for that
My service advisor was Bill Dollaway. He was attentive and insightful while explaining the necessary repairs with excellent customer service.
Great experience the place was clean and the atmpshere was great. I would use them again
We were on our way from Gibsonville NC to Oklahoma when vehicle massage appeared warning of issue requiring attention that will result in speed maximum to reduce to 4 mph if not resolved. We detoured to closes dealer arriving prior to opening. After opening, service manage introduced himself and proceeded to take our information. He was very courteous and suggested we wait in lounge while service technician examined the issue. He reported back periodically on status. First reports was major repairs was needed but returned stating they were testing DEF to confirm. Later came back saying DEF tested good and they ... Read More DealerRater - Nov 2, 2025
They were willing to help me get the vehicle I wanted. Everyone I talked with was friendly and helpful.
Great dealership, great folks to work with, excellent after-sales service! Modern Chevrolet has been in business a good number of years and knows what it takes to maintain repeat customers and excellent relationships.
Very disappointed, lied to, belittled, rushing, total rip off. Finance guy was so RUDE, hateful and belittling would not recommend. Most horrible experience at a dealership we have ever experience. Tried to sell us a 2019 traverse that had glass in the passenger door and leaking roof. Then sold us a new traverse that said it only had 5 miles on it, lied we ended up with one that had 65 miles on it, also when salesman showed us online they had 4 and the base one we looked at with him had 5 miles and when I checked my phone to look at it ... Read More DealerRater - Apr 23, 2025
Will help you get in a screwed up vehicle when it needs repair for same thing over and over again and still doesn’t work talk to general manager about options and he says he will check things out and get back to you never expect a call back. Have had our car for over 7 months now yes we have a loaner but still making our payments and insurance Don’t even know how to update until I call and complain about not getting updates It’s very unprofessional and I wish we could get buyback or something else and ... Read More DealerRater - Nov 26, 2024
Incompetent employees making mistakes that end up costing you money!!!! And the Finance boy likes to hang up on you!!!! Child!
University Winston
Purchased a Jeep for my daughter, Salesman was insanely nice and helpful we test drove the car found some spots in the windshield they agreed to fix told us they had put brand new tires on the car and we noticed something leaking under motor and requested it checked before we sealed the deal, as they agreed, got a call a few days later all was checked and nothing was wrong were told it was oil from where they had just changed and filled everything. Great . Windshield was fixed we took the car home(after finding out there ... Read More DealerRater - Mar 22, 2024
F150 for a total of $330.47 on 10-18-2023 at (ORDER # 71617)
This company stated they shipped both of my items and gave me a tracking # with FedEx on 10-25-2023 at 1:35PM.
On 10-27-2023 at approximately 12:21 PM I only received one coil spring (I ordered TWO).
I have emailed modern Chevrolet three times and have called them, when I called them they transferred me to three different times to three different departments and ended up hanging up on me. It really felt like they did not want to assist me and did not care to help.
This is a $330 order ... Read More DealerRater - Oct 27, 2023
Shout out to the team at Modern Chevrolet in Winston-Salem, NC!
Everyone was very helpful, patient, and quick to reply to questions. (I corresponded via emails and texts for 2 - 3 days before finalizing.) Logan Campbell, Sales Associate, was very kind and very helpful. He delivered my new SUV to me and went over all information and features before leaving me to enjoy my new ride.
Andre Joyner in the finance department was very helpful and took the time to explain everything in detail and was a pleasure to work with.
Thank you, everyone! I am really enjoying my new 2023 Chevy ... Read More DealerRater - Sep 19, 2023
The best sales experience I’ve ever had purchasing a car. They are reasonable and worth the drive. They do what they say. I worked with Ryan B. At Modern. I’m a happy, Sold on Modern customer
Disappointed in the service department. It seems they made a simple misfire into an expensive major repair that was total overkill. Vehicle has 52k miles .
Awesome place with great deals and staff. Highly recommend this place for all your needs
The car that I was interested in was already sold. I thought I would be interested in something else from this dealer I ended up not choosing anything, a little bit difficult communicating with the online dealer too.
Crooked Service Center...I am a young female. I took my 2017 Malibu with 38k miles in for a regular oil change and tire rotation (I usually use Hendrick Chevy in Apex and they are GREAT!) Modern Chevy Service Tech informed me I needed new front brakes AND rotors to the tune of $700.00 and wanted me to do it that day because it was a DANGEROUS! This seemed suspicious to me since I have my car serviced regularly at Hendrick Chevy in Apex and they had not mentioned any brake wear, so I got a second opinion. Turns out, I do ... Read More DealerRater - Sep 28, 2022
I had my Chevy Trax in to find out what was wrong with it. They said nothing was wrong with my car. Not a week later I need a new motor. Not good mechanics. I will never go there again
was told a vehicle available and would have it ready for test drive when I got there. This was at 9:30 AM, and told them I would drive there after 12:00. Everything was set. Was on my way, and found out it had been sold. Do not depend on them.
I am going to start this by saying to the Modern team if you want to talk about this review and my experience , you know my number. You can reach out to me instead of making a comment on this post saying to reach out to you and I never hear back.
This is going to be a long review but it’s honest and Calm as I’ve had a few days to reflect.
My experience starts with me traveling through the parking lot and seeing a vehicle I’m interested in. The salesman (Burt Heaven) came out and ... Read More DealerRater - Dec 20, 2021
This is a bait and switch dealership. On the internet, they had a price of $40k for the 2021 Silverado 1500 4wd. This was about 6-7k lower than any other dealer. I drove 45 minutes to the dealer so that I could see the vehicle. I asked for the price. The truck went from $40k to $47k. $7,000 for locking wheel nuts and tinted windows. Even though the truck came with tinted windows from the manufacturer. My local dealer had the same truck at $47k. I could have saved an 1 1/2 drive by going to my local dealer. I tried to buy the vehicle ... Read More DealerRater - Sep 25, 2021
At 9 months and 20,000 miles I continue to be very pleased with my 2014 Spark. As I said previously, I do not want to purchase another vehicle for a long time, but when that day comes I plan to look for a similar vehicle at Modern Chevrolet.
BUYER BEWARE! June 7, 2021 I traded a 2011 Corvette for a 2018 Corvette. June 10, I contacted my salesman to trade the 2018 for the 2011 back. I had only driven the car 20 miles. On Saturday the 12th my salesperson called, it was going cost $11,925.44 to get the 2011 Corvette back. They knew I wanted it back so they didn't need to do anything to the car, 0 expense. They went as far as to add the Modern Accessory Package at $799 to the 2011. As far as I can tell that is tinted windows. I previously had the windows tinted by their service department. I couldn't afford ... Read More DealerRater - Jul 6, 2021
Wish I could give negative stars. My wife and I bought a 2011 Dodge Durango 6 months ago from here. We haven’t even put 4000 miles on it but we called 6 months and 1 day with issues of the transmission slipping. Brought it to them and turns out we need a new transmission, a new harmonic balancer and a new water pump. They sold us a lemon! And we were only 1 day after the 6 months/6000 mile warranty! They did not offer to cover any of the 8000 dollar repair. Or offer any other options. Apparently they don’t check/inspect their vehicles like they ... Read More DealerRater - Feb 1, 2021
I have driven my 2014 Spark 1800 miles in 3 weeks and have no complaints. I especially like the fuel economy I'm getting: 37.9, 39.5, 39.7, 40.0, 40.3 and 37.9 miles per gallon. So far, it has been what I spent two months looking for; an outstanding used car.
Shay, Brent and Sarah worked with me, and also communicated with each other. Sarah was determined to get the deal done, while Brent made it happen and answered additional questions I had about the car, warranty and Covid-19 protocols. I appreciate very much that the three of them were willing to do much of our communicating by phone and ... Read More DealerRater - Dec 11, 2020
Josh was a super nice guy - very knowledgeable. Financing was quick and easy. I would highly recommend them to anyone looking to buy anything new or used.
Very shady marketing and overpriced vehicles. Claiming that you can get a car for $12k less than you actually can. Perhaps there wouldn’t be so many leftover 2019s if you were up front about pricing and didn’t just try to trick people into coming in the door... $38k for a base model V6 Camaro is laughable. That’s 2SS prices in many places. The salesman himself was very forthcoming and polite which was the only good part of the experience. He certainly isn’t to blame for the decisions coming from Managment.
We've been searching for a good deal on a used SUV under $ 17,000 with low miles for several months. I'd check TrueCar and CarGurus every other day. Finally - I spotted a potential vehicle - a 2018 Chevy Equinox at Modern Chevrolet in W/S,
I went over to the dealership last Friday afternoon and enjoyed the opportunity to meet Cory Bittle. He located the vehicle & explained all it's features - then allowed me to take it on a 'test drive'. When I returned - he simply shared the way in which Modern goes about their sales process. ... Read More DealerRater - Jun 9, 2020
I order a part off of there website that is tied in with this dealer ship. name Classic Muscle.
This is what I ordered
ITEM IN YOUR ORDER QTY
1960-1966 STEPSIDE - LH/RH (STAINLESS)
SKU: 910560S-web14000 1
It said LH/RH. when I received the part there was only (1) taillight. When I called the dealership to ask about this. I was transferred over to person name Bill I wasn't given his last name. he told me he was the Assistant General Manager. So the problem I have is Bill doesn't know how to talk to Modern Chevrolet (Classic ... Read More DealerRater - May 18, 2020
This morning I tried purchasing a 2019 Chevy Sonic RS from Modern Chevrolet in NC. I live in Tx so was trying to make an internet purchase. Apparently, Modern Chevrolet has a policy that all internet deals or deals out of state take 2nd priority to people that come in the dealership. Customer service is very important and not just for people that walk into the dealership. My sales associate was Cory Bittle and he was extremely rude multiple times and apparently he couldn't understand that internet deals deserve some time as well. I was fully prepared to buy a ... Read More DealerRater - May 2, 2020
Both Sarah and Brent were very accommodating to what we were looking for. We truly appreciate the time taken to make sure everything with our buying experience was handled well.
This was our first experience with Modern Chevrolet. We consider ourselves blessed to have had Veronica Jimenez guide us through the process of buying our Certified Pre-Owned Chevy Malibu. Although she is fairly new in sales, she was knowledgeable, friendly and able to answer all our questions, of which we had many. She took the time to search through their inventory until she found the car that matched our exact needs. We never felt any pressure to buy the car or anything else they offered to go along with it. It has been about a week since our purchase and ... Read More DealerRater - Dec 5, 2019
If you are at this dealership and something is wrong with your car and you see your salesman and he asks you what is wrong with your car, He will say Really and laugh because he knows that he sold you a Piece of xxxx and he already got paid and you got xxxxed.
Henry McDonough at Modern Chevrolet in Winston-Salem, NC made our Certified Pre-Owned car buying experience effortless. Henry went above and beyond and represents the brand very well. His vast knowledge of inventory and vehicles makes it easy for the customer to make informed decisions. Henry is our go to guy now and we highly recommend seeing him.
Adam Puentes es los mejores vendedores con los que hemos trabajado. Fácil transacción y gran seguimiento. Gracias Modern Chevrolet y Adam por todos/Adam Puentes is one of the best salesmen we have ever worked with. He made things easy and fast. Thank you so much to Modern and Adam.
I am a senior female and did not expect that I would be given a good deal or a fair price for my trade in. Well, I could not have been more mistaken. The manager gave me the Blue Book fair trade in price for my 2007 Monte Carlo SS within minutes of my arrival. Also, the dealership had a reasonable discount on the internet and that was honored. The best part of my experience was my salesman. Marcos Diaz was patient with me during the entire process and did not pressure me in any way. Even though he explained the ... Read More DealerRater - Aug 17, 2018
They said my engine noise was normal. Now engine knocking due to failed internal part. Due to their bad service, I have large repair needed
We would like to thank Jake Hopkins for his Help and Great Service he gave us in purchasing our car. we would highly recommend him.
Went to look at Camaro's ended up buying one Jake Hopkins was great. Very knowledgeable about the car. Easy to talk to and answered all my questions. Highly Recommended!!!!
My daughter Achovia and I(Carolyn) like to thank Jake Hopkins for the great service he gave in providing us a great SUV. We recommend him highly. He will do all he can to get you the vehicle you want and need.. We love the Chevrolet Traverse, it rides good and it meets all our needs. Thank you Jake.
J.R. Hopkins was awesome. He had all the info and was very patient. He made sure to explain everything in great detail and was very friendly.
Everyone at Modern were nice and helpful. The sales person that took care of me was J.R. (Jake) Hopkins, He showed me around the dealership and everything they had to offer. He was great. I would buy a car again from him and Modern chevrolet.