J.D. Power Dealer of Excellence

 

"Modern Chevrolet is a J.D. Power 2018 Dealer of Excellence for the Customer Sales Experience"

A J.D. Power Dealer of Excellence Effect

Seeking a fulfilling car buying experience that thoughtfully prioritizes your needs as a customer? You will discover what you're looking for here at Modern Chevrolet, recognized as a J.D. Power Dealer of Excellence here in Winston Salem. Discover how our sales team earned this rare recognition by reviewing the program qualifications, requirements and best practice benchmarks. These features will help you gain an appreciation for the satisfying customer experience you can look forward to at our Winston Salem Chevy dealership, not far from High Point and Greensboro.

Strict Three-Step Qualification Process

The following criteria inform decision-making by the J.D. Power Dealer of Excellence ProgramSM when narrowing down a list of nation-wide dealerships to an exclusive Dealer of Excellence group from top-performing brands:

  • Collectively positive reviews from 25,000 consumer's feedback
  • J.D. Power's Sales Satisfaction Index (SSI) StudySM top performers
  • Meet or exceed J.D. Power sales best practices through dealership audit

Their Best Practices, our Expectation

Our sales team, proudly serving Kernersville and Lexington NC, comprehensively covers the best practices outlined in the J.D. Power dealership audit process here in Winston Salem. Listing vehicle inventories and pricing online, following a transparent negotiation process that accounts for customer's personal free time, and offering fair values for vehicle trade-ins based on relevant industry data are just a few examples of how we pay attention to even the smaller details. Finally, we offer an F&I product menu you can seamlessly interpret for clarity from start to finish.

What J.D. Power Dealer of Excellence Recognition Signifies

Dedicated to your customer experience beyond simply completing a Chevy purchase or lease, our sales team proves worthy of J.D. Power Dealer of Excellence recognition here in Winston Salem. Visit our Chevrolet car dealership near Mt. Airy and SW VA today to get started on the thoughtful car buying process you're deserving of.


J.D. Power 2018 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit jdpower.com/DOE

Contact Information

Modern Chevrolet

5955 University Parkway
Directions Winston Salem, NC 27105

  • Sales: 877-399-2830
  • Service: (336) 893-6257
  • Parts: (336) 893-6258

Hours

  • Monday 9:00am - 8:30pm
  • Tuesday 9:00am - 8:30pm
  • Wednesday 9:00am - 8:30pm
  • Thursday 9:00am - 8:30pm
  • Friday 9:00am - 8:30pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed

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